Frequently asked questions
How does Silvon work?
Every Silvon product is made with our innovative materials that naturally repel harmful bacteria. This means that you always have a clean surface to sleep on or dry off with. Take a look at our About page to learn more.
How is a pillowcase going to help my skin?
Traditional fabrics collect bacteria, only to transfer it right back onto your skin. This vicious cycle can cause blemish-prone skin to freak out or heal slower than usual. Switching to a Silvon pillowcase means sleeping on a clean surface every night. We're also dermatologist recommended.
How long will it take to see results?
Everybody's skin is different and no single solution works for everyone. That’s why we designed Silvon — to support skincare — not replace it. We recommend maintaining your current skincare regimen and incorporating Silvon as an addition. While some customers report noticeable improvements in the first 1-2 weeks, others are more subtle.
Is it clinically tested?
We only use clinically-backed and researched materials in our products. Our clinical research is run in the United States, led by a lab that runs trials for top pharmaceutical and medical device companies. Silvon fabrics are proven to reduce Propionibacterium acnes (the smarter way of saying acne-causing bacteria) by 99.97%.
Is it natural?
Yes, we only use natural materials that have been clinically studied. Pure, natural silver woven with cotton is the best way we know to prevent bacteria naturally. No harsh chemicals or treatments here!
Is Silvon safe for pets or kids?
Yes! Our fabrics rely on the natural antimicrobial properties of silver. We don’t use any harsh chemicals or treatments. This makes it safe for pets, children, and those with sensitive skin!
Silver? Is it soft?
Finer than a human hair, our silver threads are woven directly into light and airy, US-grown, Supima® cotton. It’s widely considered the softest cotton in the world. The best part? It gets softer with every wash!
All Silvon products are completely machine washable. Just avoid bleach and fabric softener. Wash with cold water and gentle detergent. Tumble dry on low for best results.
How long will it take for my order to arrive?
Orders typically arrive in 4-7 business days. You can track all shipments on your Account Page.
How does the 30 night trial work?
Try any Silvon product for 30 nights. If you don't love it we'll give you a full refund. Free shipping and returns on every order.
How do I process a return or exchange?
If you're having second thoughts, we make returns as easy as possible. Please send us an email at firstname.lastname@example.org to initiate a return or exchange.
How does the referral program work?
Love Silvon? Spread the love and get rewarded. When you refer a friend, they’ll receive $15 off their first Silvon purchase of $40 or more, and you’ll earn $15 off for each friend that completes a purchase. To learn more about the referral program and get started, visit ourreferral page.